Shipping

Shipping to the US is quick and easy with free shipping on orders over $130 and duty free on orders up to $800.

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Free shipping on orders over $130

We offer free shipping to the US on all orders over $130. We will email you once we have despatched your order and you will be able to track it via our tracking portal.

  • Free shipping for standard parcels over $130
  • $15 for standard parcels below $130
  • $40 for bulky parcels
  • $90 for complete bikes

Bulky parcels include items such as: wheels, bike frames, sleeping bags, tents, sleeping mats and bouldering mats. Shipping charges are calculated in the checkout once you have completed your shipping details.

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How do you ship your orders?

We send orders by a tracked courier service. You will be able to track it via our tracking portal.

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How long before I receive my order?

If you order before 2pm GMT your order will be despatched the same day. Shipments to the US currently take 7-16 working days. Bikes and custom products take a bit longer as we have to build them first.. but it will be worth the wait!

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What are import and customs charges?

The US Customs Duty Threshold is $800 (and $100 for gifts). Therefore, orders under $800 (and under $100 for gifts) are free from duties and import taxes. The customs territory of the US includes the 50 US States, the District of Columbia, and Puerto Rico.

Orders over $800 (and over $100 for gifts) are subject to duties and import taxes, which must be paid by yourself. Unfortunately, we have no control over these charges. We are unable to reimburse any costs incurred regardless of the circumstances.

As a guide, duties and import taxes are made up of the components below. For official advice, visit the US Customs and Border Protection website internet purchases information.

Import Duty rates are calculated on the value of each product within your order, not just on the order value above $800 duty threshold. Rates vary by product, but rates for popular products include Cycle Parts at 10%, Road Bikes at 11%

Merchandise Processing Fee (MPF) for orders under $2,500 this is typically $2-9 per shipment.

Sales Tax is not automatically charged on imported goods. However, Customs and Border Protection (CBP) declarations are made available to state tax representatives that may claim state taxes from yourself.

Payment deferment is a handling fee charged by express couriers to pay for customs brokers who expedite imports and deliver straight to your door. This charge is typically $6.50, but can vary and we have no control over this charge.

We cannot declare a lower invoice amount or make any other false declarations for customs purposes.

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