Working At Alpkit


Working At Alpkit

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At our purest we are a bunch of people coming to work each day sharing our love of the outdoors. We set about building Alpkit as a business that we ourselves would want to work for: a vibrant, sustainable brand for multi-sport adventure enthusiasts.


Living Wage Employer and Progressive Benefits

Diversity Equality and Inclusion

A Creative Place Of Work

Alpkit is rare amongst smaller founder-led businesses. As we've grown, so have our staff. We are now a team 170 strong with 100 staff in stores and customer service, 10 makers in our factory and building bikes, 15 in our warehouse and 45 designers, copywriters, creatives, buyers, marketers, HR, finance and IT professionals.

In 2022 we created over 30 jobs in our stores and at Campus.

Alpkit Team

Employee Numbers
(Full Time Equivalent)

2022 2021 2020 Target
% Board identify as women 25% 25% 25% 40%
% Senior Team identify as women 40% 47% 44% 50%
% workforce women 42% 45% 43% 50%
% non-white British 12% 7% 7% 8%
Gender Pay Gap +1.1% +2.5% +0.9% -%
Highest to lowest pay <7 <7 <6 <10
Jobs Created 33 92 n/a n/a
Volunteer Days 71 92 n/a n/a
Staff turnover 28% 13% 13% <10%
Living Wage pay rate £9.90 £9.50 £9.30
Annual pay enhancement above national minimum £832pa £1,500pa £1,200pa
Average Age 37 35 35


Areas Of Opportunity At Alpkit

If we have a specific position available, we will post it on our jobs board. However, if you like what we do and you think that you would fit in to one of the roles below, then drop us your CV along with a covering email to jobs@alpkit.com. Explain why you would like to be part of the team, and if a position becomes available we will already have you on file.

Sonder Bike Team

We’re incredibly passionate about our UK designed, made and shipped bikes. Our small team of Sonder Technicians are responsible for building bikes with a keen eye for detail, and a zest for perfection! They keep the orders flowing out the door to the customers exact specification. You will need to be able to keep a steady head when it gets busy, have a passion for cycling, and an in depth knowledge of bike componentry. We look for people who are fastidious about bike building, and love to ride! Cytech qualifications are an advantage, though not essential.

Graphic Design, Copywriters and Web Development

Our website is where most of the action happens. We hope it reflects who we are and what we are about as well as providing our customers with accessible information, support and a simple, effective shopping experience.

We get a big kick producing high quality photography and videos.

We handle most of it in-house or via our sponsored team members. Saying that we have a growing team of freelancers to call on.

If you've a talent in web design, graphic design, copywriting, artworking, photography, videography or marketing then we want to hear from you.

Seamsters

With our small factory at the heart of our bright and colourful showroom we have a unique working environment. Experience with automatic lockstitch sewing machines, ideally with heavy fabrics, is essential. Cutting, binding, bar tacking and zip insertion experience would be an advantage.

Warehouse Team

If there is one unbreakable rule at Alpkit it is that orders must go out the door!

The warehouse team are responsible for packing customers orders, keeping the shelves stocked and the warehouse in order.

You will need to be able to keep a steady head when it gets busy, pick up errors and understand postage.

We look for people who are fastidious about efficiency, tidiness and order.

Customer Service Heros

There is no one more important than a customer service hero.

Our reputation for great customer service is huge and we want to maintain that.

Ideally you will have experience of a customer service environment, be able to work to deadlines and have proven high levels of English and Maths as well as solid basic IT skills.

Store Heroes

We look for amazing people to work in our stores, we now have 10 stores open in fantastic, vibrant and bustling locations - Hathersage, Ambleside, Keswick, Metrocentre, Edinburgh, Betws-y-Coed, Bristol, Ilkley, Kingston and Inverness.

Our heroes on the customer front line play a huge part within Alpkit, which is why we are expecting this to be an exciting opportunity for those who love the outdoors, love retail and want to work in our exciting new stores, offering real service with personality.

Product Design and Development

Alpkit is a product brand. High quality products are our bread and butter.

Our product team has to be adaptive as they work on anything from custom UK made products to sampling and placing orders with overseas factories months in advance.

We look for people who are bursting with enthusiasm and who are not afraid to jump on a sewing machine and knock out a prototype.