It’s exposed how very fragile everything is, and we're not just talking about our health. We’re staying positive though, as these events can often help bring us together and encourage us to step up - let's make sure we all look after each other.
Looking After Each Other
Thank you for being so loyal. We’ve been absolutely overwhelmed by the messages of support we’ve been receiving over the past few days. Calling you our customers does you a disservice: we are a family.
This is an extremely challenging time for everyone. We’re doing everything we can to support those we care about, whether that’s our people, our customers or the community that we’re part of.
We’ve put measures in place to protect people at Alpkit HQ, we’re working to protect jobs across the business, we’re continuing to support our customers, Alpkit Foundation is meeting more regularly to review applications and we’re looking for positive ways to support the outdoor community of businesses and outdoorists.
Online Is Open
We’ve put measures in place at Alpkit HQ to protect our people while still giving you a service we’re proud of. We are still despatching orders, building bikes, answering phones and replying to emails.
Outside is restricted but not closed and we want to help you get the most out of your time each day when you can go outside to exercise. Please bear with us if we are not quite as quick as we usually are.
Repairs and down-wash are still running. To book your gear in please speak to one of our Customer Service Heroes (their job title has never been more apt) on 01773 417007 or drop an email to firstname.lastname@example.org.
As outdoor enthusiasts, we are all having to adapt to stay safe. If this means avoiding our favourite areas of the country for the time being, we believe it is a price worth paying. Our trails will recover, the chalk will fade, and our hills, crags, moors will still be there for us when all this is over. Current government advice (as of 23/3) is that it is still possible to exercise outdoors - as long as we do so locally, don’t take unnecessary risks and are able to practice safe social distancing. Like you, being outdoors is an integral part of our lives. Exercising in wild spaces keeps us healthy in body and mind. But we are all having to adapt daily in order to keep each other safe. We’ll be sharing stories about what we’re doing and we’d love to hear from you too.
Go Nice Places, Do Good Things might have to go into hibernation for a bit. We might have to add some pre-conditions and sub-clauses. We might have to reinvent it entirely.
But, rest assured, Go Nice Places Do Good Things will be back.
See you outside on the other side,