Repair, reproof and reloft service

Repair, reproof and reloft service

We're the UK's biggest instore repair service. Our Repair Heroes love a challenge, whether it’s saving a much-loved rucksack or converting an old jacket into a Mountain Rescue dog’s new winter coat. We’ve been repairing outdoor kit from any brand, since 2004.

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Repair, reproof and reloft service

The longer we keep our clothing, tents and rucksacks going, the less we buy and the smaller our impact on the planet. The problem is, the gear we love the most gets used the most. And all that season after season, year-in year-out abuse takes its toll. Our dedicated repairs and wash service is fully equipped to breathe new life into your old kit.

If the service you need isn't shown in the options above, pop into your local store to discuss what you need done or get in contact with our Betws-y-Coed Repair Station directly. Call 01690 507307 or email repairbetwsycoed@alpkit.com

How it works

  1. Order your repair/wash online.
  2. Make sure your kit is clean (for repairs) and package your repair/wash.
  3. Include your order number and contact details in the package. You can find your order number on your order confirmation email.
  4. Include any notes or sketches to help us understand what work you want done.
  5. Post your repair/wash to the address on your confirmation email.*
  6. We'll let you know when we've received it and again when it has been completed, and we'll post it back to you.
*Please note: You will need to organise and cover the cost of sending us your items. We'll then return your items at no extra cost.